Celebrated as the most promising career choice of the modern century, the role of a travel professional opens up innumerable avenues of growth in the tourism, hospitality and service industry. Mastering the IATA Foundation course is the best way to make a head start in the industry for young aspirants and established professionals. Jointly offered by the International Air Transport Association (IATA). This is an internationally acclaimed foundation course covers wide-ranging topics such as the practical aspects of travel, significance of exceeding customer expectations and the role of technology in the travel industry.

  • Business environment of the travel and tourism industry
  • Role of geography in travel planning
  • Travel formalities, Land transport – Rail / Car and Camper, Hotels
  • Tour packages
  • Air transport essential
  • Customer service
  • Technology in the travel industry
  • Air Fares, Ticketing and Electronic Booking: Galileo, Amadeus, Abacus
  • Make appropriate travel arrangements and reservations
  • Calculate and quote appropriate air fares
  • Complete international travel documents in accordance with the applicable IATA rules and procedures
  • Be on the leading edge for 2007 e-ticketing global implementation
  • Answer customers queries, quote rates and supplements, explain conditions and book tour products
  • Acquire outstanding front-line contact with customers
  • Understand the role of information technology
  • Secondary school or equivalent
  • Fair understanding of Written English, World Geography and Basic Mathematics
  • Reservation, Counter & Sales & Marketing executives in Travel agencies & Airlines, Airport Operations Executives, Ground Handling Executives, Check-In & Ticketing Agents at the Airport
  • Exams are conducted four times a year in March, June, September and December. Candidates should take the exam within the registration period.
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